TERMS AND CONDITIONS
Effective Date: [Insert Effective Date]
1. Introduction
Welcome to Youthful Glow Skin & Body Clinic (“we”, “our”, “us”).
By accessing or using our website — https://youthfulglowskinandbodyclinic.com.au — or booking services with us, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our website or services.
If you do not agree with these Terms, you should not use our website, book appointments, or engage with our services.
2. Services
We provide professional skin and body treatments, including but not limited to cosmetic, rejuvenation, and skincare procedures.
All services are performed by qualified practitioners following best industry standards.
Please note:
- Results vary between individuals depending on factors such as age, lifestyle, and skin condition.
- We do not guarantee identical results for every client.
- Some treatments may require multiple sessions for optimal results.
3. Booking & Appointments
- Appointments can be made online via our booking platform or by contacting the clinic directly.
- You must provide accurate contact and medical information when booking.
- A booking deposit may be required to confirm certain appointments.
- Arrive 10 minutes before your scheduled appointment to complete any necessary forms.
Failure to arrive on time may result in a shortened treatment or rescheduling at our discretion.
4. Cancellations & Rescheduling
We understand that plans can change, but to respect our team and other clients:
- At least 48 hours’ notice is required to cancel or reschedule an appointment.
- Late cancellations or no-shows may result in forfeiture of your deposit or a cancellation fee.
Please contact the clinic directly if you need to modify your appointment.
5. Pricing & Payments
- All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
- Prices are subject to change without prior notice.
- Payment is due at the time of service.
- We accept cash, EFTPOS, and major credit/debit cards.
6. Medical & Health Disclaimer
Our treatments are non-invasive and cosmetic in nature.
We are not a medical facility and our staff are not medical doctors (unless otherwise stated).
Our services are not a substitute for professional medical advice, diagnosis, or treatment.
Clients must disclose:
- Any medical conditions, medications, allergies, or skin sensitivities before treatment.
Failure to disclose may affect treatment outcomes or safety.
7. Liability
To the fullest extent permitted by law:
- We are not liable for any direct, indirect, or consequential loss, damage, or injury arising from your use of our website or services.
- You agree to indemnify and hold harmless Youthful Glow Skin & Body Clinic, its owners, and staff against any claims related to treatments, services, or website usage.
8. Gift Vouchers & Promotions
- Gift vouchers are non-refundable and not redeemable for cash.
- Promotional offers cannot be combined with other discounts unless explicitly stated.
- Expiry dates will apply and are indicated on each voucher or campaign.
9. Intellectual Property
All content on this website — including text, images, graphics, and logos — is the property of Youthful Glow Skin & Body Clinic and protected by copyright laws.
You may not reproduce, distribute, or use any content without prior written consent.
10. Third-Party Links
Our website may include links to external websites (e.g., booking platforms like Fresha).
We are not responsible for the content or privacy practices of third-party sites.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Queensland, Australia.
Any disputes shall be handled within the jurisdiction of Queensland courts.
12. Contact Us
For questions about these Terms, please contact us at:
Youthful Glow Skin & Body Clinic
Address: 69-79 Attenuata Drive, Shop 7D, Mountain Creek, Queensland, Australia
Email: youthfulglowskinbody@gmail.com
Phone: 0431 283 581